Sessions and fees.

Yes. You do not need a diagnosis or a particular problem. You may want to explore who you are, how your experiences have shaped you, or why you make certain choices. We can work together to understand your needs and values, while keeping the choices firmly yours.

I aim to reply within 24 hours. We discuss availability and whether my way of working may be right for you. If we agree to meet, we confirm the appointment and practical arrangements directly. Sending an enquiry does not commit you to a session. Read what we will arrange before we begin.

We’ll talk about what brings you here, what you hope for and any questions you have. There is no need to tell your whole story in one session.

I will listen and give you room to think, but I also ask questions and share observations. We can talk about what feels helpful to you and adjust the pace together.

Sessions are usually weekly, and we review the pace together.

Your privacy is central to my work. I will explain confidentiality, supervision and the limited safety or legal circumstances in which information may need to be shared before we begin. You can read about confidentiality and ethical care or ask me at any time.

You are welcome to enquire about online sessions on Microsoft Teams from outside the UK. Please mention the country you would be in during sessions. Before agreeing to work together, I need to check that my insurance and the rules in that location allow it.

We consider your current needs, safety, the support available around you and whether individual online therapy can offer what you need. If urgent, medical, multidisciplinary or specialist support would be more appropriate, I will be honest about that and help you consider a suitable next step where I can.

Yes. If you have an access or communication need that may affect online sessions, please tell me what would make it easier for you to participate. We can discuss what is reasonably possible before deciding whether to work together.

Please give at least 72 hours’ notice to cancel or rearrange an appointment. If you give less than 72 hours’ notice, or do not attend, the full session fee of £60 is payable. Notice is measured back from the appointment start time and should be sent by email or text. If I cancel, you may choose a full refund or an alternative appointment.

I offer a free 15-minute introductory conversation on Microsoft Teams, with times available before 5pm. It is a chance to ask questions and consider whether we might work well together, with no obligation to book. The first therapy appointment is charged at the usual session fee.

Before requesting payment, I’ll send you the client agreement so you can read it and ask questions. Once we’ve agreed your appointment and you are ready to proceed, you can pay securely through the TalkWise payment page.

To allow time to confirm availability, appointments should normally be agreed and paid for at least one week in advance. Shorter-notice appointments are available only by prior agreement with me. An appointment is confirmed only once we have agreed the time and payment has been received.

Payment is arranged in advance as part of preparing for our work together. You’re always welcome to talk with me about fees or payment. You can pay for one session or choose the number of appointments we have already agreed. No payment is needed for an enquiry or introductory call.